Terms of Service
These terms explain how our services are delivered, paid, and supported.
1) Services
Vanguard Store provides digital services related to games, including (but not limited to) boosting/progression services, game accounts, and digital items or access such as Twitch Drops. The exact service scope, requirements, and delivery method are confirmed with you before work begins.
2) Ordering and Communication
Orders are handled primarily through our support channels. You are responsible for providing accurate information required to deliver the service (for example: platform details, in-game goals, or account access when applicable). If information is missing or incorrect, delivery timelines may be impacted.
3) Payments
Payments must be completed before delivery unless explicitly agreed otherwise in writing. By completing a payment, you confirm that you understand what is being purchased and that digital services may start immediately after confirmation.
- Prices are shown in USD unless stated otherwise.
- Some services are custom-priced and require a quote before payment.
4) Delivery Expectations
Delivery times vary depending on the game, service complexity, seasonality, and your availability to provide required access or information. We will provide an estimated delivery window whenever possible, but timelines are not guaranteed if external factors prevent completion (for example: game outages, anti-cheat maintenance, or changes to in-game systems).
5) Refund Policy
Because these are digital services that may begin immediately after purchase, refunds depend on the delivery status:
- If work has not started and delivery has not been scheduled, you may request a cancellation review.
- If work has started, partial refunds may be considered only for the undelivered portion of the service, when applicable.
- Completed services are non-refundable.
To request a refund review, contact us at support@vanguardstore.info with your order details and the reason for the request.
6) Disclaimer (Digital Services)
All services are provided as digital services. Results can vary due to game updates, matchmaking, and other external conditions. You acknowledge that any action taken on your account is done with your permission, and you are responsible for complying with the game’s rules and terms. Vanguard Store is not affiliated with, endorsed by, or sponsored by any game publisher, platform, or trademark owner mentioned on this website.
7) Contact
If you have questions about these Terms of Service, contact us at support@vanguardstore.info.